Process

The MM2H journey, step by step

Eleven stages from first application to your endorsed pass. Each step is colour-coded by who is responsible. Once you enrol, your client portal tracks your real progress live.

ApplicantMOTACImmigration Dept.Registered Agent
  1. 1
    Applicant

    Apply through a registered MM2H agent

  2. 2
    Applicant

    Submit documents to the registered agent

  3. 3
    Registered Agent

    Agent submits application + documents to the One Stop Centre MM2H

  4. 4
    MOTACDecision point

    Application review by the One Stop Centre MM2H

    Decision point: if accepted, proceed to issuance; if rejected, the applicant is notified and returns to document resubmission.

  5. 5
    MOTAC

    Issuance of acceptance document receipt

  6. 6
    Immigration Dept.

    Notice of application & conditional approval letter issued

  7. 7
    Registered Agent

    Registered MM2H agent notifies the applicant

  8. 8
    Applicant90-day window

    Applicant prepares required documents within 90 days

    A 90-day window begins. Five items must be ready:

    • Fixed deposit certificate
    • Health insurance (applicants aged 60 and below)
    • Medical check-up report
    • Personal bond form (stamped by LHDN)
    • Valid passport
  9. 9
    Applicant

    Submit documents to the registered agent

  10. 10
    Applicant

    Make payment for processing fee, participation fee, pass and visa

  11. 11
    Immigration Dept.

    MM2H endorsement pass issued — pass successfully obtained